These privacy notices explain how Digital Employees – Product of Software Programming Group America (the “Company,” “we,” “us,” or “our”) collects, uses, processes, protects, and discloses information when you use our websites (the “Websites”) and our platform and services (the “Platform”), including any AI avatar and digital employee features.
This page includes:

1. Privacy Notice for the Digital Employees Websites
2. Privacy Notice for the Digital Employees Platform
3. Privacy Notice for AI Avatars and Digital Employees (if applicable)
   These notices include information about your privacy rights, how to exercise them, and how to contact us.
   We may update these Privacy Notices from time to time. Changes apply from the date we publish them on this page.
   Last reviewed: 14th February, 2026
   Contact
   For privacy inquiries or requests, contact our data protection contact:
   Email: enquiry@digitalemployees.us
   Address: 15 Corporate Pl S #421,
   Piscataway, NJ 08854, United States
   Attention: Privacy Team
   Privacy Notice for the Digital Employees Websites
   This notice explains how we handle Personal Information when you visit or interact with our Websites.
4. What this Privacy Notice covers
   This notice describes how we collect, receive, use, store, and disclose Personal Information through the Websites, including communications between you and us (such as email, forms, chat, and other electronic communications).
   If you are looking for how data is handled when you use the Platform (for example, through a customer account), see “Privacy Notice for the Digital Employees Platform.”
   In this notice:
   “You” means any person who visits the Websites or communicates with us through them.
   “Websites” means websites and apps we operate under our brand.
   “Marketing Partners” means trusted third parties that help us with marketing services, analytics, lead enrichment, or joint marketing.
   “Personal Information” means information that identifies you, relates to you, or can reasonably be linked to you (for example name, email, phone number, online identifiers, or location). Legal definitions can vary by jurisdiction, and the applicable law governs where it differs.
   • When we collect Personal Information
   We may collect Personal Information when you:
   • Visit our Websites
   • Fill out forms, request a demo, or contact us
   • Use website chat or similar interactive features
   • Register for webinars, events, or promotions we host (alone or with partners)
   • Subscribe to newsletters, updates, or marketing communications
   • Respond to surveys
   • Post in community areas, comments, or forums (if any)
   • Apply for a job and submit your resume or related details
   Providing information is voluntary, but some information may be required to respond to your request or provide access to certain Website features.
5. Categories of Personal Information we collect
   A. Information you provide directly
   We may collect:
   Name
   Business email address
   Phone number
   Company name, role/title, and industry
   Country, city, or region
   Interests and preferences (including marketing preferences)
   Messages and content you submit through forms or chat
   B. Information collected automatically
   When you visit the Websites, we may automatically collect:
   Device and browser information
   IP address and approximate location derived from IP
   Pages viewed, actions taken, referral URLs, and interactions
   Identifiers such as cookie IDs or device IDs
   Log data, diagnostics, and security related data
   We collect this data using cookies and similar technologies (see Section 6).
   C. Information from third parties
   We may obtain business contact information and professional details from:
   Marketing partners and lead providers
   Event organizers (where lawful and where you have permitted sharing)
   Public sources (such as company websites or professional profiles)
   We may combine information from different sources to update or improve our records, subject to applicable law.
6. How we use your Personal Information
   We use Personal Information for legitimate business purposes, including:
   Responding to inquiries and providing requested information
   Scheduling demos or communicating about our services
   Operating, maintaining, and improving the Websites
   Personalizing content and remembering your preferences
   Understanding usage and measuring campaign performance
   Securing the Websites, preventing fraud, and troubleshooting issues
   Sending marketing communications where permitted, and managing opt-outs
   Where required by law, we rely on consent. Where permitted, we may also rely on legitimate interests, performance of a contract, or legal obligations.
7. Children
   Our Websites are not intended for children. We do not knowingly collect Personal Information from children in a way that requires parental consent without obtaining it. If we learn we have collected such information unlawfully, we will take steps to delete it.
8. Cookies and similar technologies
   We use cookies and similar technologies (such as pixels, tags, and web beacons) to operate the Websites and understand how visitors interact with them.
   A. Functional and analytics cookies
   These cookies help the Websites work properly and help us understand usage patterns, improve performance, and remember your settings (such as language or region). You can manage these cookies through your browser settings. Disabling certain cookies may affect the Websites’ functionality.
   B. Advertising and marketing cookies
   We and our marketing partners may use cookies to measure marketing effectiveness and, where permitted, show you relevant ads on other sites or platforms. You can manage these settings through your browser controls and, where available, opt-out tools provided by industry programs.
   C. Social media features
   If our Websites include social sharing buttons or embedded social content, the relevant social platforms may collect information about your interaction, subject to their own privacy policies.
   Do Not Track
   Some browsers offer a “Do Not Track” signal. Our Websites may not respond to these signals, depending on technical capabilities and legal requirements.
9. Managing your information, preferences, and marketing choices
   You can request to access, correct, or delete certain Personal Information by contacting us at enquiry@digitalemployees.us
   Marketing opt-out:
   Email marketing: use the unsubscribe link in our emails
   Other marketing preferences: contact us with the subject line “Opt Out”
   Even if you opt out of marketing, we may still send non-marketing communications that are necessary to provide services, respond to requests, or comply with legal obligations.
10. Disclosure of Personal Information to third parties
    We do not sell Personal Information. We may share Personal Information in these situations:
    Service providers and vendors who help us operate the Websites, analytics, communications, and customer relationship management, under contractual restrictions
    Business partners for joint webinars or events, where you register and the sharing is disclosed at registration
    Legal and compliance reasons, such as responding to lawful requests, enforcing agreements, protecting rights, preventing fraud, and ensuring safety
    Business transfers, such as a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction
11. International transfers
    We may process and store Personal Information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections and other recognized mechanisms.
12. Retention
    We retain Personal Information for as long as needed to fulfill the purposes described in this notice, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods vary depending on the type of information and purpose.
13. Community content and public areas
    If the Websites include forums, blogs, or public posting areas, content you submit may be visible to others. Please avoid posting sensitive information in public areas.
14. Security
    We use technical and organizational measures designed to protect Personal Information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
15. Rights of California residents
    If you are a California resident, you may have rights to:
    Know what Personal Information we collect, use, and disclose
    Request access to your Personal Information
    Request deletion, subject to legal exceptions
    Request correction of inaccurate Personal Information
    Opt out of “sale” or “sharing” of Personal Information where applicable
    Not be discriminated against for exercising your rights
    To submit a request, contact enquiry@digitalemployees.us We may verify your identity before completing a request.
16. Rights of EU, UK, and Switzerland data subjects
    If you are in the EU, EEA, UK, or Switzerland, you may have rights to:
    Access your Personal Information
    Correct inaccurate Personal Information
    Request deletion in certain circumstances
    Object to or restrict certain processing
    Request data portability
    Withdraw consent where processing is based on consent
    Lodge a complaint with your local supervisory authority
    To exercise rights, contact enquiry@digitalemployees.us. We may need to verify your identity.
17. How to contact us
    Email: enquiry@digitalemployees.us
    Address: 15 Corporate Pl S #421,
    Piscataway, NJ 08854, United States

Privacy Notice for the Digital Employees Platform
This notice explains how Personal Information is handled when you use our Platform through an organization’s account.

1. What this Privacy Notice covers
   This notice describes how Personal Information is processed on the Platform, including digital employee and AI avatar experiences delivered through customer accounts.
2. Controller and processor roles
   Depending on your relationship to the Platform:
   If you use the Platform through an organization (for example your employer, a business, a school, or a service provider), that organization is typically the controller (or business) of end-user Personal Information, and Digital Employees acts as a processor (or service provider) under the organization’s instructions.
   If you are an account owner or administrative contact, we may act as a controller for your account contact and billing data.
3. What data may be processed on the Platform
   Depending on configuration, we may process:
   End-user inputs (text entered, files uploaded, or other content provided)
   Session metadata (time, device, approximate location from IP, diagnostics)
   Account configuration (avatar selection, language, workflow settings, knowledge base connections)
   Logs and audit records (if enabled)
   Authentication data (user IDs, tokens, and access permissions)
   Account owner contact and billing details
4. How we use Platform data
   We use Platform data to:
   Provide the service and execute requested actions
   Maintain security, prevent abuse, and troubleshoot issues
   Provide support, service notices, and account communications
   Generate analytics and usage reporting for account owners (often in aggregated form)
   Comply with legal obligations
5. Sharing and subprocessors
   We may use subprocessors (such as hosting providers, CDNs, and observability tools) to deliver the Platform. Subprocessors are contractually restricted to process data only to provide services to us.
6. Retention
   Retention is controlled by account configuration and contractual commitments, plus legal and security requirements.
7. Requests and rights
   If you are an end user interacting through an organization’s account, direct requests to that organization first. We support organizations in responding consistent with applicable law and our contracts.
   Privacy Notice for AI Avatars and Digital Employees
   This section explains how our AI avatar and digital employee features may process information during interactions.
8. What an AI avatar or digital employee is
   A digital employee is an AI-powered assistant presented via text, voice, or a visual avatar that answers questions, guides users, or supports workflows. When you interact, the system processes your inputs and relevant configuration to generate responses.
9. Information processed during interactions
   Depending on features enabled by the account owner, we may process:
   Text prompts and messages
   Knowledge base context selected by the account owner
   Session metadata (time, device/browser type, approximate location from IP)
   Operational telemetry (performance, security signals, anti-fraud)
   Voice input (audio) to transcribe speech, if voice is enabled
   Video or rendering data needed to display the avatar, if visual mode is enabled
   Unless recording or transcript logging is enabled, inputs used to render or deliver the interaction may be processed transiently.
10. Model training and use of interaction data
    Template option A (privacy-forward):
    We do not use personal information from avatar interactions to train or fine-tune general-purpose AI models. We do not allow prompts or outputs from customer sessions to be used to train external foundation models. We may use de-identified or aggregated telemetry to improve reliability and safety.
    Template option B (if you do train in any form, discuss with counsel):
    We may use de-identified, aggregated, or appropriately consented information to improve our services. We do not use sensitive personal information for training. Where required, we provide choices and obtain consent.
11. Advertising and profiling
    We do not sell personal information from avatar interactions. We do not use avatar interaction content for cross-context behavioral advertising. We do not use avatar outputs to make marketing decisions about an individual without appropriate permissions.
12. Likeness, voice, and biometric considerations
    Some deployments may involve a likeness or voice of a real person. If a customer creates or uploads a custom avatar based on an identifiable person, the customer is responsible for obtaining all required permissions and consents and providing any legally required notices. Where we process such materials on behalf of a customer, we do so under the customer’s instructions and apply appropriate security and retention controls.
13. Transparency
    Where appropriate, we disclose that users are interacting with an AI system. Where required by law or customer settings, we may label AI-generated or AI-modified media.
14. Automated decision-making
    Our avatar features are designed to assist and present information. They are not intended to make decisions that produce legal or similarly significant effects about a person. If an organization configures such use cases, it is responsible for providing required notices and human review pathways.
15. International transfers, security, and retention
    We may process data internationally with appropriate safeguards. We apply technical and organizational measures to protect interaction data. Retention depends on customer configuration and our legal and security requirements.
16. How to exercise rights
    If you interacted with a digital employee through an organization’s service, contact that organization. Otherwise, contact us at enquiry@digitalemployees.us